Description

Joan Martin was there at the beginning. In 1984, she helped establish the Hospital Hospitality House of Saginaw, one of the earliest healthcare hospitality houses in the country. A year later, she played a central role in founding what is now Healthcare Hospitality Network, helping to build a national community where none had existed before.

During National Healthcare Hospitality Week 2026, Joan joins HHN for a conversation about how it all started, what she's seen change over four decades, and what she hopes for the future of healthcare hospitality. This is a rare opportunity to hear directly from someone who helped shape the foundation of this entire field.

Come with your questions. Come ready to listen. And come ready to think about where we go from here.

In the spirit of our theme, Looking Ahead, this conversation is as much about the future as it is about the past.