Main Calendar
Main Calendar
Supporting the Unique Needs of Adolescent and Young Adult (AYA) Patients with a Cancer Diagnosis
2:00 PM - 3:00 PM
Adolescents and young adults (AYA) with cancer face a distinct set of medical, emotional, and social challenges that differ meaningfully from pediatric or older adult patients. This session explores how developmental stage, identity formation, ...
From Stories to Evidence: Quantifying the Economic Value of Healthcare Hospitality
2:00 PM - 3:00 PM
While the mission-driven impact of healthcare hospitality organizations is widely recognized, translating that impact into ...
Caring for the Caregivers: Best Practices in Supporting Military and Veteran Families
2:00 PM - 3:00 PM
Caregivers of military members and veterans often shoulder complex emotional, logistical, and financial burdens while supporting loved ones receiving medical care. Drawing on Fisher House Foundation’s national ...
Patient Experience 101: What It Is, Why It Matters, and What Leaders Need to Know
2:00 PM - 3:00 PM
What do we mean when we talk about patient experience — and why has it become such a central focus in healthcare? In this Ask the Experts session, Stacy Palmer, Senior ...
When Care Begins Before Birth: Supporting Families Through Complex Pregnancies and Neonatal Care
2:00 PM - 3:00 PM
For families navigating high-risk pregnancies or fetal diagnoses, care often begins long before birth. This session will explore the ...
Patient- and Family-Centered Care in Action
2:00 PM - 3:00 PM
Join us for a special Ask the Experts conversation with Linda Franck, PhD, RN, a nationally recognized leader in patient- and family-centered care and a professor of nursing at UCSF. Dr. Franck has dedicated her career to advancing care models that ...
Naming What Works: Defining High-Impact Practices for Healthcare Hospitality
2:00 PM - 3:00 PM
Healthcare hospitality organizations do extraordinary work every day, yet much of what makes that work effective remains unnamed, informal, or difficult to articulate beyond individual programs. In this Ask the Experts session, we’ll explore what it ...
Learning at Scale: Leveraging Research, Data, and Insights at Ronald McDonald House
2:00 PM - 3:00 PM
Healthcare hospitality organizations often operate within federated or networked models, balancing local autonomy with shared mission and accountability. In this Ask the Experts session, Hye Kim, Director of Research and Insights at Ronald McDonald ...