What if your house wasn't just a place to stay, but a recognized part of the patient experience? Annie Bongiorno, Executive Director of Altrusa Hospitality House, will share how she's thinking about the hospitality house's role inside the healthcare ...
Healthcare hospitality organizations do extraordinary work every day, yet much of what makes that work effective remains unnamed, informal, or difficult to articulate beyond individual programs. In this Ask the Experts session, we’ll explore what it ...