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February Ask The Expert: “Occupancy Data for Hospitality Houses: Practices & Pitfalls”

February 12, 2025 2:00 PM - 3:00 PM (EST)

Description

Do you manage the tracking of your hospitality house’s occupancy data and/or need it to make important operational decisions? Do you struggle with obtaining accurate and timely information? Join us for a discussion regarding best practices and common pitfalls in this area of our operations.


Topics will include: 

  • Data trends: How often do you share your data with your team and what do you share? 
  • Challenges of gathering data: Who is recording and updating it? 
  • Language: What occupancy terms do you use and what do they mean?  

This panel discussion will be led by staff from SECU Family House at UNC Hospitals: Kelly Thompson, Executive Director; Claudette Whitted, Operations Manager; and Susan Anderson, Lead House Manager.


          

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Contact Information

Name: HHN General
Email: info@hhnetwork.org
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