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Ask the Expert: Getting to Know Your HHN Membership: Benefits You Might Be Missing

May 14, 2025 2:00 PM - 3:00 PM (EDT)

Description

Are you making the most of your HHN membership? Join our members, Kelly Thompson from SECU Family House at UNC Hospitals and Rachael Schott from Carle Guest House, for a comprehensive overview of the many tools, opportunities, and resources available to you as part of the Hospitality House Network. Whether you're new to HHN or just looking to deepen your engagement, this session will highlight benefits you may not be using to their full potential.

We’ll walk through the HHN Info Hub, providing insights into how to navigate:

  • Listings – Learn how to showcase your services and find others in the network
  • Forums – Discover how to connect, ask questions, and share insights with your peers
  • Events – Never miss another opportunity to learn, grow, or connect
  • Resources – Access toolkits, guides, and best practices curated for your success

We’re also featuring:

 A quick spotlight on Cohort and Round Table sessions to share how these peer-to-peer groups foster connection and growth

An introduction to the Certified Hospitality House Program

Opportunities to get involved with HHN Committees – we’re always looking for passionate volunteers!

Whether you're just getting started or want to tap into more of what HHN offers, this is your chance to learn, ask questions, and connect.

Meet our Experts:


Kelly Thompson, Executive Director of SECU Family House at UNC Hospitals, and has over 15 years of experience as a nonprofit executive, including almost 10 years as CEO of RMHC of Central Illinois. An avid Carolina Hurricanes fan, Kelly also enjoys volunteering, traveling, and hiking with her husband and golden retriever.

Rachael Schott, Guest House Manager of Carle Guest House, is a Champaign, IL native and a seasoned professional with a strong background in hospitality and leadership. After ten successful years in various roles with Hilton Hotels, she transitioned her interpersonal skills and commitment to service to Carle Health in 2018 as the Guest House Manager. Now a valued member of the Champaign-Urbana healthcare organization, Rachael is also actively involved in her community, volunteering at ACS, her children's schools, and as a longtime-CASA advocate.


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Contact Information

Name: HHN General
Email: info@hhnetwork.org
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